Shelter/RRH Stabilization Case Manager

Be able to provide own transportation; carry adequate insurance coverage, Criminal Background Check; Protective Services Record Check; TB Risk Assessment or TB screening by Mantoux method.  Must be able and willing to work during the day, evening, and occasional overnights as required by program needs; may include holidays.  The following skills are needed in this position: excellent computer knowledge, ability to quickly build rapport, strong written, verbal, and non-verbal communication skills, ability to demonstrate empathy plus navigate between assertive and being supportive.  The position requires the ability to work as team member with other staff across the programs and maintain a good attitude and behavior with all staff and clients.  Must present a professional appearance, be dependable and productive in the work environment.  Must maintain confidentiality of client matters and adhere to proper agency, state, and federal privacy guidelines.  Utilize required case management tools and assessments to facilitate toward self-sufficiency and permanent housing, both within the framework of established DHHR & ESG guidelines.  Meet with shelter clients no less that one time per week to maintain credibility with the client.  Facilitate appointments that reduce barriers to permanent housing through transportation of clients, appointment scheduling, etc.  Coordinate substance abuse treatment objectives for program participants as needed.  Maintain thorough and organized records of services provided in North Central's Client-Tracking Database (LITT and HMIS) Systems.