Residential Shelter Aide -Scott Place
This position must maintain the security and confidentiality needed for this type of specialized program. Must be able to intervene in conflict or crisis situations and is responsible for maintaining documentation, ensuring the smooth operation of the shelter during the assigned hours. Work with other staff and volunteers to create a supportive community, helping to meet the needs of each resident. May include general cleaning and food responsibilities.
High School Diploma or GED. Previous experience in social service and working with homeless and/or low-income individuals is preferred.
While performing the duties of this job the employee occasionally is required to stand, walk, sit, use hands, and listen and communicate verbally and in written form. The employee must be able to lift and/or move up to 20 pounds. Ability to walk up and down multiple flights of stairs 4 or more times daily.
Valid Driver's License. Must be able to obtain a Food Handlers and CPR/FA cards, and any other certifications that may be required for the position. *Some certifications are provided/paid for by employer.
Be able to provide own transportation; complete Criminal Background Check; Protective Services Record Check. General computer knowledge (Microsoft Office & familiar with using email, preferred); strong communication skills. Ability to work independently and make sound decisions. Desire to work with homeless and/or low-income individuals. Previous experience with motivational interviewing is a plus.
Must be knowledgeable or willing to learn about the needs of homeless persons and families of all ages, gender, race, disabilities, addictions, etc. Must be capable of working all shifts (day, afternoon, midnight), weekends, and some holidays as required. Maintain confidentiality of shelter or resident matters. Ensure building security and resident safety as well as appearance and cleanliness.
Complete shelter referrals, and basic intakes on paper. Maintain close communication with supervisor, case managers, support staff, and other shelter workers through email, meetings, and shift logs. Provide motivation & support under resident service plans that is necessary for residents to meet needs. Monitor resident's conduct and enforce shelter rules, as per handbook. Maintain daily activity logs which specify additional duties and/or shift. Ensure that all residential areas are cleaned daily, weekly &/or as needed and work with their team to ensure quality checks on dormitories. Sort donations/food and may prepare & serve meals. Assist with the cleanup and operations of the kitchen, including monitoring the shelf life of food items, proper dating and storage, food storage temperature control, etc. Attend staff meetings and trainings.
Benefits: Medical, Dental, Vision, Short, Long-Term Disability,
Flexible Spending Account 403b Retirement, Life Insurance,
Holidays/Sick/Personal/Annual (if applicable) and Paid Educational Leave.
NCWVCAA employees may qualify for Public Service Loan Forgiveness.
Duty Station: Marion County Scott Place Homeless Shelter
Lee Clark, Homeless Services Program Manager
Scott Place Shelter - North Central WV Community Action Association Inc.
215 Scott Place
Fairmont, WV 26554
Email: lclark@ncwvcaa.org
Phone: 304-366-6543
