Position title
Community Support Specialist
Job Summary

Provide general employment-based case management services to low-income individuals and families. Works with participants to develop appropriate case plans and goals. Provides ongoing assessment and support, assist participants in the utilization of internal and community resources to meet the individual/family needs. Process emergency assistance services to individuals and families.

Education/ Experience

Associate degree in business management or office administration related field is preferred AND/OR
2 years documented work experience working in an office administrative role and environment assisting with the public.
*Minimum of high school diploma or equivalent in conjunction with documented work experience may be considered in place of associate's degree.

Physical Demands

While performing the duties of this job the employee is required to stand, walk, sit, use hands, drive an automobile, talk, and hear. Communicate both verbally & in written form. Ability to walk up & down stairs. The employee must occasionally lift and/or move up to 25 pounds.

License/Training/Certifications

Valid Driver's License. Other certifications may be required for the position; should be obtained within the first 3-6 months of accepting position. *Some certifications are provided/paid for by employer.

Job Requirements/Responsibilities

Be able to provide own transportation; carry adequate insurance coverage; Criminal Background Check; Protective Services Record Check. Ability to drive long distances. Some day &/or overnight travel may be required for training purposes. The ability to successfully organize, communicate, and manage well under pressure. Excellent computer knowledge/skills. Use of Microsoft Office Software/Products preferred. Professional use of telephone skills, working knowledge of various types of office equipment. Ability to work independently and as a team member and interact with people from all socioeconomic backgrounds. Provide comprehensive case management services to low-income individuals and families. Gather and evaluate participant information regarding employment history, housing situation, physical functioning, financial status, capacity for independent living. Work toward the goal of assisting individuals and families to obtain and maintain self-sufficiency. Assist Emergency Assistance clients & process client assistance payment paperwork in a timely manner - paperwork must be completed in its entirety ensuring all required documentation is included. Coordinate seasonal programs in county such as Garden Program, Forgotten Angel, VITA/EITC Program, and other seasonal &/or county programs. Supportive Services for Veterans and Families Provide general case management services to low-income veterans and families. Manage assigned caseload. Assist with removing barriers to finding and maintaining housing and employment. Gather and evaluate participants information regarding employment history, housing situation, physical functioning, financial status, and other program-specific criteria to determine eligibility for services. *Other duties as assigned.

Employee Incentives

Benefits: Medical, Dental, Vision, Short, Long-Term Disability,
Flexible Spending Account 403b Retirement, Life Insurance,
Holidays/Sick/Paid Time off Paid Educational Leave,
Public Service Loan Forgiveness-FT

Contacts

Duty Station: Taylor County
Charlotte Green, MSW Community Services Program Manager
NCWVCAA
146 Terrance Manor
Fairmont, WV 26554 304-363-2170-139

Employment Type
Full-time
Industry
CSBG
Job Location
20 East Main Street, Grafton, WV, 26354, USA
Working Hours
M-F 8-4
Base Salary
$14.42-$15.67 Per hour
Date posted
January 22, 2026
Close modal window

Thank you for submitting your application. We will contact you shortly!