Position title
Community Case Manager
Job Summary

Provide comprehensive employment-based case management services to low-income individuals and families. Works with participants to develop appropriate case plans and goals. Provides ongoing assessment and support, assist participants in the utilization of internal and community resources to meet the individual/family needs. Process emergency assistance services to individuals and families.

Education Experience

Bachelor's degree in social work, Counseling, Psychology, Sociology, or another applicable field. In addition, two years documented experience providing case management, outreach services, family services &/or housing placement services, preferred.
*Associate degree in conjunction with documented experience may be considered in place of Bachelors.

Physical Demands

While performing the duties of this job the employee occasionally is required to stand, walk, sit, use hands, drive an automobile, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds.

License/Training/Certifications

Valid Driver's License. Must obtain any certifications, licenses, or permits as required by the CSBG program.

Job Requirement / Responsibilities

Be able to provide own transportation; carry adequate insurance coverage; Criminal Background Check; Protective Services Record Check. Ability to drive long distances. Must be willing to travel and attend required meetings.
The ability to successfully organize, communicate, and manage well under pressure. Excellent computer and clerical skills. Use of Microsoft Office Software/Products preferred. Professional use of telephone skills, working knowledge of various types of office equipment. Ability to work independently and as a team member and interact with people from all socioeconomic backgrounds. The desire to work toward the success of low-income families. Provide comprehensive case management services to low-income individuals and families. Gather and evaluate participant information regarding employment history, housing situation, physical functioning, financial status, capacity for independent living. Work toward the goal of assisting individuals and families to obtain and maintain self-sufficiency. Evaluate participant concerns, observe behavior, develop service plans, and establish and maintain case files – both hard copy and electronically; enter & update required data and case notes in North Central\'s client-tracking database (LITT) correctly and timely. Assist Emergency Assistance clients & process client assistance payment paperwork in a timely manner - paperwork must be completed in its entirety ensuring all required documentation is included. Coordinate seasonal programs. Maintain &/or assist in the maintenance of the county CSBG budget including reconciliation of expenses as needed/required. Process &/or assist in processing program financial paperwork.

Contacts

Duty Station: Taylor County
Charlotte Green MSW Community Services Program Manager
North Central WV Community Action Association Inc.
146 Terrace Manor
Fairmont WV 26554
Phone: (304)-363-2170 ext. 139
cgreen@ncwvcaa.org
NCWVCAA employees may qualify for the Public Service Loan Forgiveness.

Employment Type
Full-time
Industry
CSBG
Job Location
20 East Main Street, Grafton, WV, 26354, US
Working Hours
Monday-Friday
Base Salary
$16.03-$17.81 Per hour
Date posted
July 9, 2025
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