Position title
​GPD/SSVF Housing Case Manager​

Will participate in the recruitment and enrollment of homeless individuals for the Veterans homeless programs and individuals/families. Will work with participants to develop appropriate case plans and goals and provide ongoing assessment and support, assisting participants to utilize internal and community resources to secure appropriate permanent housing and realize self-sufficiency.


Education / Experience

Associate or bachelor’s degree (preferred) from an accredited college or university in human services/social services field AND/OR minimum of 3 years documented work experience in veteran services &/or case management services. Experience working in mental health related field. Prior work with homeless individuals/families &/or working in or alongside homeless service programs is preferred.


Physical Demands

While performing the duties of this job the employee occasionally is required to stand, walk, sit, use hands, drive an automobile, talk, and hear. The employee must be able to lift and/or move up to 50 pounds. Can walk up and down steps 4 or more times daily.


Job Requirements & Responsibilities

Be able to provide own transportation; carry adequate insurance coverage, Criminal Background Check; Protective Services Record Check; TB Risk Assessment or TB screening by Mantoux method. Must be able and willing to work any day &/or evening shifts; possible night shift periodically if or as required by program needs; may include some holidays. Some Day &/or overnight travel may be required for training purposes.

Excellent computer knowledge; strong communication skills. Ability to work independently and make sound decisions. Desire to work with homeless and/or low-income individuals. Ability to interact with people from all socioeconomic backgrounds. Maintain confidentiality of information. Manage assigned caseload. Assist with removing barriers to finding and maintaining housing, employment &/or gaining various VA Related benefits. Provide outreach and explore partnership opportunities. Seek and maintain strong relationships with local employers to access those seeking work and refer participants to current job openings. Link and refer participants to other mainstream community resources. Prepare & submit reports and documents and maintain correspondence about program participants as required by program guidelines. Attend staff meetings and training sessions as required.



Valid Driver's License. Must obtain CPR/FA cards and any other certifications that may be required for the position; to be obtained within the first 3-6 months of accepting position. *Some certifications are provided/paid for by employer. Social Work license preferred.


Duty Station: Marion
Shanelle Rainer, Human Resources Coordinator
See also: Lee Clark & Jennifer Parr
North Central WV Community Action Association Inc.
146 Terrace Manor
Fairmont WV 26554
Phone: (304)-363-2170 ext. 119

Employment Type
Beginning of employment
Job Location
Fairmont, WV, 26554, Marion
Base Salary
Date posted
April 17, 2024
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