Facilitate Scott Place Shelter veteran case management services to provide a seamless transition for veterans experiencing homelessness to move into affordable, quality standard housing. The position will provide a housing-focused plan and implement stabilization services to assure transition to permanent housing. Partner with local landlords, VAMC liaison, SSVF & HUDVASH to facilitate housing stabilization.
Associates or bachelor’s degree (preferred) from an accredited college or university in human services/social services field AND/OR minimum of 1-2 years work experience in veteran services &/or general case management experience working directly with homeless individuals, families &/or in homeless service programs.
While performing the duties of this job the employee occasionally is required to stand, walk, sit, use hands, drive an automobile, talk, and hear. The employee must occasionally lift and/or move 25+ pounds. Must be able to walk up and down at least 35 steps, 4 or more times daily.
Valid Driver's License. Must obtain CPR/FA cards and any other certifications that may be required for the position/program; to be obtained within the first 3-6 months of accepting position. Mandatory SAVE Training within 1 year of date of hire. Some certifications are provided/paid for by the employer.
Be able to provide own transportation; carry adequate insurance coverage. Criminal Background Check; Protective Services Record Check; TB Risk Assessment or TB screening by Mantoux method. Must be able and willing to work day, evening, and occasional overnights as required by program needs; holidays included. Excellent Computer knowledge, ability to quickly build rapport, strong written, verbal, and non-verbal communication skills, ability to demonstrate empathy plus navigate between being assertive and being supportive. The position requires the ability to work as a team member with other staff across all programs, maintain a good attitude and behavior with all staff and clients. Must present a professional appearance, be dependable and productive in the work environment. The programs require a high ability to learn and grasp instructions while meeting ever-changing conditions through problem solving capabilities. Maintain confidentiality of client matters and adhere to proper agency, state, and federal privacy guidelines. Utilize required case management tools and assessments to facilitate toward self-sufficiency & permanent housing, both within the framework of established GPD guidelines. Assist with removing barriers to finding long term, permanent, self-sufficient housing. Complete all necessary forms and paperwork on new and existing program participants and maintain the specific mandates of the program, reporting, case files, etc. Must provide clear, written, concise case notes detailing services provided, referrals made and day-to-day interactions with program participants. Organized, auditable file-keeping is a key component of this position.
Duty Station: Scotts Place Homeless Shelter
Lee Clark, Homeless Services Program Manager
North Central Community Action Association Inc.
Phone: 304-366-6543
lclark@ncwvcaa.org
NCWVCAA employees may qualify for the Public Service Loan Forgiveness.
